If you’ve forgotten your ORDR password, don’t worry! The ORDR system provides a straightforward process for resetting it so you can regain access to your account. In this guide, we’ll walk you through this process step-by-step.
Accessing the Reset Password page
To begin the password reset process:
- Navigate to the ORDR login page.
- Click on the Forgot your password? link located just below the Sign in button.
Entering you email address
Once you’ve reached the “Reset Password” page:
- Enter the email address associated with your account in the provided Email field.
- After ensuring your email is correctly entered, click the Continue button.
Check your email
Upon submitting your email:
- Check the inbox of the email address associated with your ORDR account for a password reset email from ORDR.
- Open this email and click on the password reset link contained within it. This link will redirect you to a secure page on the ORDR website where you can set a new password.
Setting the new password
On the password reset page:
- Enter your new password in the New password field. Remember, it’s best to create a strong password that includes a mix of upper and lower case letters, numbers, and special characters.
- After you’ve confirmed your new password, click the Confirm button to finalize the process.
- You will be redirected to the ORDR login page. You can now log in to your ORDR account using your new password.
Choosing a secure password
When creating a new password, it’s important to choose one that is secure and difficult to guess. Read our Password Security Guide for tips on how to create a strong password.
Need further help?
If you’re experiencing difficulties with the password reset process or you didn’t receive the password reset email, don’t hesitate to contact the ORDR support team for further assistance. We’re here to ensure your experience with ORDR is as seamless as possible.