Issuing refunds

What to do when a customer wants a refund.

You are able to provide a customer with a refund for their bill on the Staff Bill overview page, and tap the Issue a Refund button.

The card terminal payments taken can be refunded in any quantity, and you can assign the refund to specific items if you wish. Just follow the on screen instructions.

Take note

Refunds can take a couple of days to show on your customers statement, depending on region and card processor.