Tagged machine-learning.

2 stories in the archive.

13 May 2026

An editorial illustration of a single restaurant table set against a soft gradient backdrop, a stylised abstract floating element suggesting algorithmic suggestion, no faces, calm composition

AI in hospitality — what's worth it, and what's just hype

Every POS pitch in 2026 says "AI-powered". Some of those claims are real product, some are wallpaper. We separate the two — using ORDR's actual shipping AI features, and the ones we deliberately do not ship — and argue for the narrow, bounded use of machine learning in hospitality software.

TB

Tom Beckett

8 May 2024

An editorial illustration of a printed menu lying on a wooden bistro table with a single dish illustration above it, glyphs from multiple writing systems flowing softly across the composition

ai in hospitality

Multilingual menus: where machine translation gets it wrong, and how we catch it

Machine translation is good enough for prose and dangerous for menus. Dishes are full of proper nouns, regional terms and cultural context that NMT systems mis-handle in specific, repeatable ways. Here is what we have seen go wrong, why, and the review gate ORDR builds in.

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Francesco Boffa

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