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13 May 2026

An editorial illustration of a single restaurant table set against a soft gradient backdrop, a stylised abstract floating element suggesting algorithmic suggestion, no faces, calm composition

AI in hospitality — what's worth it, and what's just hype

Every POS pitch in 2026 says "AI-powered". Some of those claims are real product, some are wallpaper. We separate the two — using ORDR's actual shipping AI features, and the ones we deliberately do not ship — and argue for the narrow, bounded use of machine learning in hospitality software.

TB

Tom Beckett

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