ORDR

A point-of-sale, in print and on the floor

Set up a printer from its own web page.

Switch on CloudPRNT and point your Star printer at ORDR by hand, from the printer's built-in web page or Star's own app.

Guide 02/02 Printers
4 minutes

A Star mC-Print3 printer only prints ORDR orders once its CloudPRNT service is switched on and pointed at ORDR’s server. The quickest way to do that is ORDR Printer Setup, which does it for you. This guide is for when you would rather do it by hand, or when the app cannot change the printer’s settings (for example because someone has changed the printer’s password).

Every mC-Print3 has a small web page built in, which you open in a web browser. Star’s own setup app for phones and tablets (Star Quick Setup Utility) shows the same CloudPRNT settings, so you can follow the same steps there if you prefer.

What you need

  • The printer switched on, with paper, and connected to your network by cable or Wi-Fi.
  • A computer, phone or tablet on the same network as the printer.
  • These two settings, which you will type in:
Setting What to enter
Server URL https://print.ordr.menu/v1/printer
Polling time (Sec.) 1

Step 1: print the printer’s settings page

The printer can print a page of its own settings. You need it for the printer’s IP address, which is how you open its web page.

  1. Switch the printer off by holding its power button for a second or more.
  2. Hold down the FEED button, then press the power button to switch the printer on.
  3. Let go of FEED once it starts printing.

On the printout, find IP Address: four numbers separated by dots, for example 192.168.1.106. Also look at the CloudPRNT section: if it says DISABLE, the printer cannot receive ORDR orders yet, and this guide fixes that.

Step 2: open the printer’s web page

  1. On a computer, phone or tablet on the same network, open a web browser.
  2. In the address bar, type http:// followed by the printer’s IP address, for example http://192.168.1.106, and press Enter. Type http://, not https://.
  3. The page that opens is headed mC-Print3 Network Utility. Its Home page shows the printer’s MAC Address, Firmware Version and IP Address.

If the page does not open, check that your device is on the same network as the printer (not on guest Wi-Fi or mobile data) and that you typed the IP address exactly as printed.

Step 3: sign in

  1. In the menu, under System Access, choose Login. On a phone, the menu is behind the button in the top corner of the page.
  2. Sign in with the user name root and the password public. These are Star’s defaults; if someone has changed the password, use theirs.

Some printers ask you to choose a new password the first time you sign in with the default one. If yours does, choose one and keep it somewhere safe. ORDR Printer Setup only works with Star’s default password, so once it is changed, make any future changes from this web page.

Step 4: switch on CloudPRNT

  1. In the menu, under Network Configuration, choose CloudPRNT.
  2. Set CloudPRNT Service to ENABLE.
  3. In Server URL, type https://print.ordr.menu/v1/printer exactly, replacing anything already there.
  4. In Polling time (Sec.), type 1. This is how often, in seconds, the printer asks ORDR for new orders.
  5. Leave User Name and Password empty.
  6. Press submit under those settings.

Leave the HTTPS Client Settings further down the page as they are.

Step 5: save and restart

The printer does not use the new settings until it has saved them and restarted.

  1. In the menu, under Network Configuration, choose Save.
  2. Choose Save → Configuration printing → Restart device. This also prints a fresh settings page, so you can check your work.
  3. Press Execute.

The printer restarts. On a cable it is usually back within half a minute; on Wi-Fi it can take closer to a minute while it reconnects. Its web page does not respond until it is back.

Step 6: check and add the printer to ORDR

  1. On the new settings page the printer prints, check that CloudPRNT now says ENABLE and shows ORDR’s server URL.
  2. Add the printer in ORDR on the Add a printer page. You will need its Network address, which is the MAC Address on the printer’s web page and its settings printout (six pairs of characters, for example 00:11:62:aa:bb:01).

If it does not work

  • CloudPRNT still says DISABLE. You probably pressed submit but did not save and restart. Go back to Save, choose Save → Configuration printing → Restart device and press Execute.
  • Nothing prints from ORDR. Check the Server URL for typing mistakes: it must be https://print.ordr.menu/v1/printer, with no spaces. Then check that the printer has been added in ORDR with the right Network address.
  • You cannot sign in. Someone has changed the printer’s password. If nobody knows it, Star’s manual explains how to reset the printer’s network settings to their defaults, after which root and public work again.

If you are still stuck, contact ORDR’s support team and include a photo of the printer’s settings page.

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